I am extremely disgusted with the service practices. Every single time I go in for an oil change, their mechanics throw out up to 1k in recommendations, like everyone has that kind of money to just throw around every 3 to 6 months. But today took the cake! My hubby brought my car in to have the drive belt replaced. The mechanics took it upon themselves to add fuel additives and antifriction to the oil without consent. No one asked him if he wanted this additional stuff done to the car. I don't care if the mechanic feels spitting on my car would've made it run better, no one has the right to do anything to my car without my knowledge and consent. Yes, I received a credit for the anti friction stuff but that doesn't excuse the fact that they didn't have my consent to do this or the fuel additive. A $209 labor and parts turned into 263.26. 16.07 of that was the taxes. I am so disgusted and will never recommend nor buy another car from this dealer. I will be looking for a mechanic I can trust to handle all future repairs because I cannot trust Maus! Update I have received an apology from Maus service therefore changing my stars to 3. I am still not pleased with the overall practices of their service dept and it has absolutely nothing to do with the service advisor. Its the practices themselves. As I said, every time I take my car in for service there are recommended services adding up to 1. Maus service has a reputation that reaches beyond Maus of Brooksville. So when other dealers have heard of the service practices, maybe its the practices that need to be looked at, not their service advisors.

In and out quickly today... excellent service, with a smile. Thank you Marissa, you rock!

My son bought a brand new 2027 Nissan Frontier SV here on October 27th. We agreed on $31,000 flat cash. Appreciate them working with us on the price to get it done.

⭐️⭐️⭐️⭐️⭐️ MAUS NISSAN OF BROOKSVILLE — ABSOLUTELY PHENOMENAL! ⭐️⭐️⭐️⭐️⭐️ I honestly cannot say enough wonderful things about my experience at Maus Nissan of Brooksville! A few days ago, I found a vehicle online that I absolutely loved, and they reached out to me almost immediately. From that very first interaction, the experience was nothing short of amazing. Joey, my salesperson, kept in contact with me, gathered all my information, and was incredibly polite and helpful throughout the entire process. When I finally got to meet him in person today, he was every bit as personable, friendly, and professional as I expected. He even had the car ready and waiting for me! When I arrived, I was greeted by Richard, who was super friendly, and made me feel welcome right away. Honestly, everyone there was amazing. I was a little nervous and worried about whether I would get approved, but these guys kept encouraging me to stay positive and putting nothing but good vibes into the situation. And then there’s Eddie in finance! He was quick, incredibly helpful, informative, and made that part of the process so easy. From beginning to end, I felt like I was being treated like family or a close friend rather than just another customer walking through the door. Every single person I encountered went above and beyond to make sure I was comfortable and taken care of. I walked in hoping to get into a car I wanted so badly, worried that getting approved might be impossible. Not only did they make it happen, but I walked away with a decent interest rate considering my credit situation, too! I STILL can’t believe they pulled it off! You guys made what could have been a stressful experience one of the happiest and most exciting days for me! Joey, Richard, Eddie, and everyone at Maus Nissan of Brooksville, THANK YOU from the bottom of my heart! You were absolutely phenomenal, and I couldn’t be happier with my experience or my new car! If you’re looking for a dealership where people genuinely care about you and go the extra mile, I highly recommend giving these guys a chance. Five stars aren’t nearly enough! You guys ROCK! ❤️🚗

Came in today to get my car serviced and my advisor was Sebastian! He helped me out so much and was so helpful, honestly been coming here for a while and he and Jeremy are the only ones I trust! They always want to get the job done quickly and efficiently always informing me !

I had a great experience at Nissan of Brooksville! Sebastian, my service advisor, and Jose were both extremely helpful and made sure I was well taken care of. I really appreciate their kindness and the great service they provided. Highly recommend them!

I can't say enough great things about Sebastian Skwara at Maus Nissan of Brooksville! He is truly one of the best service advisors around. Sebastian goes above and beyond to make sure customers are taken care of. He's friendly, professional, honest, attentive, and always makes sure you feel like you're in good hands. He takes the time to explain everything, keeps you updated, and makes the entire service experience smooth and stress-free. It's not every day you come across someone who genuinely cares about their customers and takes pride in what they do. Sebastian is definitely an asset to Maus Nissan of Brooksville. If you need service, ask for Sebastian! You won't be disappointed! Highly recommend! 👏

Sebastian in service was very helpful n excited my expectations. Thanks again !!!

Sebastian and Tiffany in service are awesome. Helped me tremendously throughout the process. I will return and will be a customer for life!!!

I had a great experience! My service advisor Sebastian was professional, friendly, and very helpful throughout the entire process. He kept me informed, answered all my questions, and made sure everything went smoothly. I really appreciated the excellent customer service and attention to detail. Highly recommend! If you need to see someone see Sebastian !!!

I had an excellent experience at Maus Nissan in Brooksville! Sebastian, the Service Advisor. When buying a car, you can be nervous about many different aspects of buying a car. Sebastian made me feel right at home. He helped my dad understand many aspects with the use of his excellent Polish. I don’t think I would go to any other dealership around the area. His manager Corey too was phenomenal, and together they made a great team.

I had an excellent experience at Maus Nissan in Brooksville! Sebastian, the Service Advisor, was outstanding throughout the entire process. He was professional, knowledgeable, friendly, and made sure everything was taken care of. Cruz was also great to work with and deserves recognition for his help and excellent customer service. Both of them went above and beyond to make sure I had a positive experience. It’s refreshing to deal with people who genuinely care about their customers. I highly recommend asking for Sebastian and Cruz if you visit Maus Nissan in Brooksville. Great team and outstanding service!

The representative from there service department in Brooksville named Marissa Casanova was so helpful and knowledgeable of the vechile I was interested in was impressive. She answered every question I had as well as making me feel comfortable about the decision in which vechile will be best for me. I highly recommend if your looking for a car ask for Marissa you wont be disappointed